Friday, March 30, 2012

Restaurant Management


To succeed, almost perfect in several aspects such as cooking, staff and customer management, marketing and advertising business, kitchen equipment and fit-out, and health and safety standards required. In fact, the water industry are so enormous that statistics estimate at least 25 to 33 percent of all new restaurants will close their doors or go bankrupt within 12 months.

Restaurants are not for many reasons. This may be due to bad places, bad management and inadequate promotion and marketing, and not surprisingly, poor customer service. Customers keep the company alive and running, they protect the products or services and generate revenue of the company, which is then used to maintain or improve other aspects of business. Without customers, the restaurant is comparable to the ship lost at sea with no sails for the voyage across the seven seas.

Service begins the moment guests set foot in the restaurant. His main ethos is to provide a level of service that is better than the competition, and good enough to satisfy customers and compel them to give you a pat on the back. Unfortunately, impeccable customer service is easier said than done.

Any restaurant business, regardless of size, will have its share of customer service issues. That being said, it takes time and patience to train your crew anticipate customer needs and provide excellent service down to the last detail. For starters, one of the main things you can do is reduce inefficiency by deploying clear paging.

Bistro call system can greatly improve the efficiency of the restaurant because they give the staff an easier way to communicate. These systems use beepers that alert waiters when that table is ready, indicating that meals are ready to serve, and to warn customers that are on the waiting list availability chart. Paging can increase staff time, leaving the buyer without supervision. This is excellent customer service with a touch of technology.

Bistro paging also helps promote your restaurant. For example, the food bloggers who are impressed by your efficient service restaurants may be forced to share its experience in the restaurant with his readers. It is hard to ignore the power of blogs now hold, so giving them a positive experience, more people are bound to find out about the restaurant and visit someday.

Managing a restaurant or bistro is serious business. It takes skill, luck and the right tools to ascend to the top fine dining.

No comments:

Post a Comment